Effective date: October 13, 2026
Developer: Cloudy Day Games
Contact: [email protected]
This policy explains what information is handled when you play Critical Count (Android
package com.cloudydaygames.criticalcount), who handles it, and the choices you have.
1. The short version
- Offline play never needs the internet. Everything except the online features and cloud save works fully offline.
- Online is optional. That means online matches, friends and the Endless leaderboard. If you use them, our game server keeps a small anonymous account for you: a random ID, the display name you choose, your friend list, and your best Endless streak.
- Cloud save is optional and off by default. If you turn it on, your progress is saved in your own Google Play Games account. It is not stored on our server.
- No email, phone number, real name or password, ever. We never ask for them.
- We never store your IP address. Other players never see your IP address or any other information about your device.
- All online traffic is encrypted.
- You can delete your online account at any time, from inside the game.
- Ads: the free version shows ads served by Google AdMob. Google collects device and usage information to show those ads, as described below.
- Purchases: if you buy Remove Ads, the payment is handled entirely by Google Play.
2. Information stored on your device
The game saves the following on your device:
- your progress
- your settings
- whether you own Remove Ads
- if you have used the online features, the random key that signs your device in to your anonymous online account
- if you turn on Keep a play log in Options (off by default): a record of your recent matches (the cards played, the scores, and why a card could not be played), plus the game version, your device model and screen size. It is used to diagnose bugs. It stays on your device and only leaves it if you press Copy play log and paste it somewhere yourself.
Uninstalling the game deletes this data from the device.
3. Cloud save (Google Play Games)
Options → Cloud Save → Save progress to Google Play Games is off until you turn it on.
When it is on, the game signs in to Google Play Games and saves a copy of the following in your own Google Play Games account:
- your progress (the same data the game keeps on your device)
- if you have an online account, its random ID and secret key, so a new phone or a reinstall keeps your online name, friends and leaderboard place
This copy is stored by Google, not by us. We never receive it, and our game server is not involved. Google handles it under the Google Privacy Policy: https://policies.google.com/privacy
Turning cloud save off stops the game from saving to Google Play Games. It does not delete the copy already there. You can delete it from your Google Play Games settings, or from your Google Account's data and privacy settings.
4. Online features
The online features are run on a game server operated by Cloudy Day Games. They are:
- online matches against other players
- friends
- the Endless leaderboard
What the server stores
- A randomly generated account ID. Your device keeps a random secret key; the server keeps only a one-way hash of it.
- The display name you choose and a four-digit number added to it (for example, Alex#4821).
- A friend code that you can give to others.
- Your friends, friend requests you sent or received, and players you have blocked.
- Your best Endless streak and when you set it.
- Reports you make about another player's name, or that others make about yours (which player, and a reason chosen from a list).
What other players can see
- Your display name.
- Whether you are online or in a match. Only your accepted friends see this.
- Your best Endless streak, if it is on the leaderboard.
- During a match, the cards you play.
Other players never see your IP address, your device or any other information about you.
What the server does not store
- IP addresses
- device identifiers
- email addresses
- real names
- locations
- match histories
- play logs
To limit abuse (for example, mass account creation), the server counts recent requests per IP address in memory for a few minutes, then forgets them. These counts are never written to disk or logged.
Encryption and the network
All online traffic is encrypted with TLS. It travels through Cloudflare, which protects the server and hides its address. Cloudflare processes your IP address to deliver the traffic, under its own privacy policy: https://www.cloudflare.com/privacypolicy/
Names and moderation
- Display names are checked automatically against a list of offensive words. There is no chat.
- You can block any player, and report a player's name.
- A name reported by several different players is reset automatically.
Deleting your account
Options → Online → Delete Online Account permanently deletes your account, name, friends, blocks, reports and leaderboard entry from the server, immediately. Your offline progress on the device is not affected.
If you can no longer open the game, see https://cloudydaygames.com/delete-account for how to ask us to delete your account instead. The account is anonymous and is never linked to your identity, so we will ask you for your display name with its four-digit number, or your friend code, to find it.
5. Advertising (Google AdMob)
The free version of Critical Count shows ads through Google AdMob, a service of Google LLC. Ads are only requested when your device is online; without a connection the game simply plays without them.
When an ad is requested or shown, Google may collect and process:
- your device's advertising ID (the Android Advertising ID)
- your IP address, and an approximate location derived from it
- device information such as model, operating system version and language
- information about ad interactions, such as ads shown and tapped
- diagnostic information, such as crash and performance data from the ad software
Google uses this information to serve and measure ads, limit how often you see the same ad, and detect fraud and abuse. Depending on your choices and where you live, ads may be personalized or non-personalized. We limit ads in Critical Count to content rated PG and block sensitive ad categories such as gambling.
- How Google uses this information: https://policies.google.com/technologies/partner-sites
- Google Privacy Policy: https://policies.google.com/privacy
6. Your choices
- Consent (EEA, UK and Switzerland): before any ad is requested, Google's consent form asks whether you agree to personalized advertising. You may decline.
- US state privacy rights: where applicable, you can opt out of the sale or sharing of your personal information for targeted advertising.
- Changing your mind: open Options → Privacy Choices at any time.
- Advertising ID: you can reset or delete it in your device settings.
- No ads at all: buy Remove Ads.
- No online account at all: don't use the online features; the rest of the game works without one.
- No cloud copy: leave cloud save off (the default), or turn it off and delete the copy in Google Play Games.
- No play log: leave Keep a play log off (the default). Turning it off stops new entries; uninstalling removes the log.
7. In-app purchases (Google Play)
Remove Ads is sold through Google Play Billing. Google processes the payment; we never see your payment details, name or email address.
8. Children
Critical Count is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has created an online account, contact us and we will delete it.
9. Security and retention
- Online account data is kept until you delete the account.
- Name reports are cleared when the name they were about is reset.
- Data on your device stays there until you uninstall the game.
- A cloud save stays in your Google Play Games account until you delete it there.
- Information collected by Google or Cloudflare is kept according to their own policies.
10. Your rights
Depending on where you live (for example under the GDPR or US state privacy laws), you may have the right to:
- access, correct or delete your personal information
- restrict how it is used
You can delete your online account yourself in the game, or contact us.
11. Changes to this policy
We will update this policy, and the effective date above, before any change that affects your privacy ships.