Critical Count's online features (online matches, friends and the Endless leaderboard) use a small anonymous account. It has no email, phone number, real name or password - only a random ID, the display name you chose, your friend list and your best Endless streak.
Delete it in the game (fastest)
- Open Critical Count.
- Tap Options.
- Under Online, tap Delete Online Account, then tap it again to confirm.
Your account, display name, friends, blocks, reports and leaderboard entry are deleted from our server immediately and permanently. Your offline progress on the phone is not affected.
If you can't open the game any more
Email [email protected] with the subject "Delete my account" and include either:
- your display name with its four-digit number (for example, Alex#4821), or
- your friend code.
The account isn't linked to your identity, so one of these is the only way we can find it. We will delete it within 30 days and reply to confirm.
What is deleted, and what isn't
- Deleted: everything our server holds about the account (listed above). We keep nothing afterwards. Nightly backups of the server's database are overwritten within 7 days.
- Not affected: progress saved on your phone, which uninstalling the game removes.
- Not held by us: if you turned on cloud save, a copy of your progress is in your own Google Play Games account. Delete it from your Google Play Games settings or your Google Account's data and privacy settings.
Full privacy policy: https://cloudydaygames.com/privacy
Cloudy Day Games